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Point of Contact

LitherBase Headquarters:

1-4-3 Senngencho, Nishi Ward, Yokohama, Kanagwa, Japan


Phone Number


Frequently asked questions

Have questions? We’re here to help

How long does it take to complete an order?

Please not that order processing takes 1-2 business days before shipment. For international orders, please be aware that LitherBase is not responsible for any customs or import charges. 


If your order includes pre-ordered items, it will ship as soon as the pre-order becomes available. 


We're here to make sure your shopping experience is smooth and convenient.

How do I return my orders?

How can I track my package?

I placed an order but not received a confirmation email.

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