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Shipping and Refund Policy

Shipping Policy

Please allow 24-48 hours for processing. If your order contains pre-ordered items, your full order will ship when the pre-order becomes available. 

Once dispatched, your order should arrive in the approximate timescales:

Shipping Options

Price

Domestic US Economy (3-8 days) - Under $100

$2.00

Domestic US Standard (2-5 days) - Under $100

$4.00

Domestic US Express (2 days) - Under $100

$7.00

NOTE: LitherBase offers Free Shipping for all orders over $100. 

Please note that order processing takes 1-2 business days before shipment. For International orders, please be aware that LitherBase is not responsible for any customs or import charges. 

 

If your order includes pre-ordered items, it will ship as soon as the pre-order becomes available. 

 

We're here to make sure your shopping experience is smooth and convenient. 

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Free Shipping
over $100

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guarantee

Refunds Policy

Sauna Suits: 

Give-It-A-Try and if you are not 100% satisfied with your purchase you can return it for a refund within 14 days of purchase.

If, within 14 days of receiving your sauna suit, you find that you have not achieved the desired results or haven't experienced ANY WEIGHT LOSS AT ALL, we are happy to provide a refund.

However, we kindly ask that you provide us with proof that you did not see any results. This proof can be in the form of before-and-after photos, measurement comparisons, or any other evidence that demonstrates the lack of progress.

Buying items online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something and trying it out.

If you don't like it, no hard feelings we'll make it right.

 

Lean In 8-Week: Busy Mommy 10 lbs Transformation:

If you don't feel like we gave you the level of support, then no questions ask, just text us "I want my money back" on our app and we will refund you within 24 hours. Love it or Leave it.

Returns & Exchanges

Please include your name, email addrss and order number and submit the inquiry on the contact page.

Once you have submitted your request, we will contact you within 24 hours with return instructions. Items purchased from litherbaseshop.com can be returned or exchanged within 14 days of delivery. 

Also, please note that returns are currently not free and it is the customer's sole responsiblity to pay for return shipping charges on items purchased from us. We strongly recommend that all returns be sent by registered mail as we are not responsible for items lost or damaged in transit. 

Contact Us

Address:

1-4-3 Senngencho, Nishi Ward, Yokohama, Kanagwa, Japan

Phone:

+81-70-3297-6347

Email:

support@litherbaseshop.com

From our Instagram

Try at home before you pay
Pay $0 today
At checkout, we'll temporarily place an authorization hold on your card but won't charge you anything.
Trial
Your trial starts upon the items' arrival. Comfortably try them at home and send us back the items you don't want.
Pay
Pay for what you keep
Upon the return of your unwanted items, we will only charge you for the items you choose to keep.